The customer engagement platform

Turn customer conversations into growth.

LUXit brings your customer relationships, segmentation, consent-aware messaging, calling and campaign automation together in one platform — so every interaction builds on the last.

Unified CRM Customer segmentation Consent-aware SMS LUX Connect calling Campaign automation
Know

One customer. One history.

Identity, phone, conversations, notes, campaign activity and recent calls assemble around one record — so you know who you’re talking to before you reach out.

Segment

Reach the right customers, not every customer.

Your customer population reorganizes into the groups that matter — recent, inactive, opted in, needs follow-up — and the same audience rules apply in the preview and the send.

Grow
1,000

More customers. More conversations. Still one system.

Messages, calls and campaigns scale around you — the interface stays calm.

Behind the interface

The interface can suggest. The system still decides.

The polished front end is only the top layer. Underneath, every action passes through server-side rules, tenant boundaries and recorded history before anything happens.

AI assists across these layers. It does not bypass them. Hover a layer for detail.

One connected customer workflow

Each step uses what the last one learned: Know → Segment → Reach → Talk → Follow Up → Grow.

Built around the customer, not the channel

Know who you’re talking to

Unified contacts with the full customer history — messages, calls, notes and activity — plus identity resolution that keeps duplicates from splintering the record.

Segment your customers

Build audiences from your customer data, preview exactly who is included, and reuse the same definitions across every campaign. Preview and send apply the same rules.

Message with consent built in

Send SMS to the customers who opted in. Promotional consent, opt-in workflows and STOP/opt-out handling are part of the send path, not an afterthought. It gives you consent-aware messaging controls — you remain responsible for your own compliance obligations.

Call from the browser — LUX Connect

Inbound and outbound calling from LUXit and its mobile PWA, with the customer’s identity and history on screen and recent calls logged to the record. See the LUX Connect page →

Assistance where it saves time

LUXit uses automation and AI to help your team run the engagement system — not to replace judgment about your customers.

Find useful segments

Surface audiences worth targeting from your customer data.

Assist campaign creation

Draft copy and structure so campaigns go out faster.

Automate follow-up

Handle the repetitive outreach so nothing is dropped.

Surface customer context

Bring the relevant history forward before you reach out.

Built for handling customer data

Tenant separation

Each customer’s data is isolated; segments and sends never cross tenants.

Role-based access

Server-side authorization on who can see and send what.

Consent controls

Opt-in state and STOP handling enforced on the send path.

History & audit

Message, call and consent activity recorded on the customer record.

Read more about security →

Plans that scale with you

Straightforward monthly pricing.

Starter
Small Business
$199/mo
For growing teams
  • CRM & unified contacts
  • Customer segmentation
  • Consent-aware SMS
  • LUX Connect calling
  • Core analytics
Book a Demo
Enterprise
Custom
Contact Sales
Custom scope and support
  • Custom volume
  • Custom integrations
  • Dedicated support
Contact Sales

Full pricing details →

Common questions

A customer engagement platform that keeps your CRM, segmentation, consent-aware SMS, calling and campaign automation on one shared customer record.
LUX Connect is the calling layer inside LUXit — inbound and outbound calls from your browser or the mobile PWA, with the customer’s context on screen and calls logged to their record.
Promotional consent and opt-in are tracked per contact, and STOP / opt-out is enforced on every send. Audiences exclude contacts who aren’t eligible. It gives you consent-aware messaging controls — you remain responsible for your own compliance obligations.
Book a demo and we’ll walk through LUXit with your use case, then get your workspace set up.

See LUXit with your customers in mind.

Book a demo and we’ll show the connected workflow — CRM, segmentation, consent-aware SMS and LUX Connect calling — on one customer record.