LUX Connect

The calling layer inside LUXit — inbound and outbound calls from the browser, with the customer on screen.

  • Call from the browser or the mobile PWA — no desk phone
  • Inbound and outbound calls on your business number
  • Caller identity and customer history on the call screen
  • Recent calls and voicemail logged to the customer record
  • Mute, hang up and native-style dialer controls
  • One active calling client at a time, so calls don't ring everywhere

Questions about LUX Connect

It runs inside LUXit, so a call isn't a separate event — the customer's CRM record, past messages and notes are on screen while you talk, and the call lands back on that record afterward.
No. LUX Connect runs in the browser and in the LUXit mobile PWA. Calls route to whoever is set up to take them.
Calls are placed and received on your configured business number so customers see a consistent caller ID.

See LUX Connect on your customer data.

Book a demo and we’ll walk through it with your use case.